Terms and Conditions
Signallen provides software and information, not financial advice. Crypto and leveraged derivatives can cause total loss. Review the Risk Disclosure before enabling live trading.
1. Agreement and eligibility
By creating an account, purchasing a plan or using Signallen, you agree to these Terms, the Privacy Policy and Risk Disclosure. You must be at least 18, legally able to contract, and permitted to use crypto-related software and connected exchanges where you live.
2. No financial advice
Market data, indicators, signals, forecasts, AI explanations, coaching and community content are informational and educational. Signallen is not a broker, exchange, custodian, portfolio manager or fiduciary and does not guarantee results. You make every trading decision and should obtain independent professional advice.
3. Accounts and exchange security
Keep credentials confidential and notify us of compromise. Use only the exchange permissions needed for selected features. Read-only functions should use read-only keys. Live automation may need trading permission; never enable withdrawal permission. You remain responsible for exchange-side restrictions, key rotation and revocation.
4. AI, data and alerts
Market data may be delayed or inaccurate. AI can hallucinate, omit facts or misunderstand charts. Independently verify every output. Email, Telegram and in-app alerts are best-effort messages, not orders or guaranteed risk controls.
5. Paper and automated trading
Paper trading is a simulation and may not reproduce liquidity, fees, slippage or latency. If you explicitly enable live trading, Signallen may submit and manage supported exchange orders under your settings. You remain responsible for strategies, leverage, positions and losses. Stops, kill switches, circuit breakers and reconciliation reduce but cannot eliminate risk. Monitor your exchange directly.
You decide; we execute. Every order is placed on your own exchange account, using API keys you issue, under a strategy and limits you select and can change or stop at any time. Signallen does not choose what to trade for you, does not exercise discretion over your funds, does not pool or hold client money, and has no custody of your assets. Live execution stays off until you switch it on for a specific bot.
Exchange permissions. Live execution requires trading permission on your API key. It must never carry withdrawal permission; no feature uses it, and a key that has it can move funds off the exchange. Granting withdrawal permission is a breach of these Terms and is at your own risk.
When execution fails. Orders may be rejected, delayed, duplicated, partially filled, filled at a price other than the one shown, or left without a protective stop, because of exchange outages, rate limits, network loss, hosting or database failure, market gaps or our own defects. While Signallen is unavailable it cannot act on your positions at all: only orders already resting at the exchange remain in force. These outcomes are inherent to automated trading and the resulting losses are yours, except to the extent applicable law does not permit us to exclude liability. Keep protective orders at the exchange and monitor your account independently.
6. Plans, payments and credits
| Plan | Monthly price | AI credits |
|---|---|---|
| Starter | US$19 | 300 |
| Professional | US$39 | 1,000 |
| Elite | US$79 | 3,000 |
Subscriptions renew automatically until cancelled. Stripe processes payments. Monthly credits reset each billing cycle, do not roll over, are non-transferable and have no cash value. Cancellation normally stops the next renewal while access continues through the paid period. Fees are non-refundable except where law requires or a verified billing error occurred. Trading losses, missed entries and unfavourable fills are not billing errors and are not refundable. Statutory rights prevail.
7. Acceptable use
Do not break laws or exchange rules; access others’ data; evade credit, rate, safety or jurisdiction controls; scrape or resell restricted data; reverse engineer or disrupt the Service; upload malware; manipulate markets; or use the Service for fraud or abusive trading.
8. Content and intellectual property
You retain ownership of your journal and submitted content and grant us permission to process it to operate and secure the Service. Signallen software, branding, interface, documentation and proprietary analysis remain owned by the operator or licensors.
9. Third parties and availability
Binance, other exchanges, Stripe, OpenAI, Supabase, Telegram and data providers have separate terms and may fail or change. The Service is provided “as is” and “as available,” subject to rights that cannot legally be excluded.
10. Liability and termination
To the maximum extent permitted by law, the operator is not liable for trading losses, liquidation, lost opportunity, provider failures or indirect and consequential loss. The proposed aggregate cap is the greater of fees paid during the previous 12 months or US$100, subject to legal review and mandatory law. Accounts may be suspended for breach, abuse, non-payment, fraud, safety or legal risk.
11. Law, changes and contact
The operator, governing law, venue, effective date and legal contact will be inserted after counsel review. Material changes will receive reasonable notice. Questions: bensont01081987@gmail.com.